TTI The Things Industries Support Portal allows you to get help with our products and services. Our Support engineers can provide guidance to help you get things right the first time, so you don't have to spend time debugging issues unnecessarily. We offer Standard, Priority, and Priority Custom support plans. More information is available here.Additionally,
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Professional support is not applicable for the Public Community Network i.e. The Things Stack Community Edition. Please refer to The Things Network Forum and Slack channels |
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to ask and answer questions, and share knowledge. |
The following document help helps you get started and use everything the Portal has to offer.
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We recommend that you use our support portal for more effective communication. Using the portal, you can file a separate ticket for each issue or support request, and you can track and manage all your tickets with the portal.
Sign up for the support portal here. If you already have an account, log in to the support portal here.
Click on TTI Support service project and it allows you to file various
Request Types(see below).You can also view all of the requests raised by you (or your colleagues) by clicking on the
Requestsbutton on the top right corner of the support portal.Select a ticket and continue the further correspondence.
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