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Lastly, check the packet forwarder logs of the gateway. It will provide information regarding packet loss and integrity.
Check out this troubleshooting sectionssections:
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Sometimes the device and the network are using different SF on the RX2. On private network it is defaulted to SF12, check your device to see which plan is used.https://www.thethingsnetwork.org/docs/gateways/troubleshooting/semtech-udp.html
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