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If any noticeable downtime is expected during the deployment process or maintenance activity, customers are informed at least 5 working days in advance. This is done by adding an update on The Things Industries Status Page with information on the starting date and time, the duration of the update and the affected software components and server clusters. Notifications are sent to the subscribers of the status page when the deployment or maintenance is scheduled, and when the update is about to start and when it is completed.
Section 2. Test Process
During the development process, 2 type of tests are executed.
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