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The Things Industries Support

For current status of our services, please visit Status page.

Don't forget to check out our Documentation

  1. The Things Industries Support
  2. TTI Support

Network Feature - Detailed

Request a feature you want or wish to see on TTI services. If you think the community could benefit from it please open your issue in the open source repository.

Required fields are marked with an asterisk*

Describe the feature in detail and mention your motivation.

Drag and drop files, paste screenshots, or browse
, multiple selections available,
e.g. 14/Sep/26

Only fill this in if the feature is blocking or urgent for your deployments

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